Privacy Policy Le Panpurie Koh Lanta Resort
Last Updated: August 26, 2026
At Le Panpurie Koh Lanta Resort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make a reservation, contact us, or stay at our resort.
1. Information We Collect
We may collect information that you provide when you:
- Make or manage a reservation
- Contact us through our website, contact form, email, or WhatsApp
- Check in or stay at our resort
- Request information or assistance
- Make a payment or provide payment-related information
This may include your name, contact details, booking information, identification information required for check-in, and other information necessary to provide our services.
2. How We Use Your Information
We use your information to:
- Process and manage reservations
- Confirm your booking and communicate important reservation details
- Provide accommodation and guest services
- Respond to inquiries and requests
- Process payments through appropriate payment providers
- Improve our services, website, and guest experience
- Meet applicable legal and regulatory requirements
- Protect the security of our guests, staff, and property
3. Payment Information
For your security, we recommend Pay at the Property whenever available.
When online payment is offered, payment may be processed through a trusted third-party payment gateway. Your payment card information may be handled directly by the payment provider according to its own privacy and security policies.
Please do not send full credit or debit card details through WhatsApp, email, or our website contact form.
4. Third-Party Services
We may work with trusted third-party service providers, such as booking platforms, payment providers, website services, and communication tools. These providers may process information on our behalf or according to their own privacy policies.
We only share information when reasonably necessary to provide services, process reservations or payments, comply with legal requirements, or protect our legitimate business interests.
5. Cookies and Website Information
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Information Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to provide our services, manage reservations, maintain business records, resolve disputes, and comply with applicable legal or accounting requirements.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is being used.
To make a privacy-related request, please contact us using the details below.
9. Children’s Privacy
Our website and services are intended for general travelers and guests. We do not knowingly collect unnecessary personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements. The latest version will be published on this page with the updated date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Le Panpurie Koh Lanta Resort
Koh Lanta, Krabi, Thailand
WhatsApp: +66 93 864 8086
Facebook Page: Le Panpurie Koh Lanta Resort
Our Car Rental : Rent A Car Koh Lanta
You may also contact us through the contact form on our website.
We are committed to handling your information responsibly and providing a safe, comfortable, and trusted experience at Le Panpurie Koh Lanta Resort.