Contact Our Team
Le Panpurie Koh Lanta Resort Support
Connect with our dedicated support team for reservations, inquiries, or assistance. For fast support, contact us on WhatsApp: +66 93 864 8086, or use the contact form below. We’re here to provide prompt, friendly, and professional service.
Find Le Panpurie Koh Lanta Resort Location
Head Office
Frequently Asked Question
01 Will I receive a booking confirmation?
Yes. Once your reservation at Le Panpurie Koh Lanta Resort is successfully completed, you will receive a booking confirmation by email or message. Please check your inbox and spam folder if you don’t see it.
02 Can I cancel or change my booking?
Yes, you may be able to cancel or change your reservation at Le Panpurie Koh Lanta Resort, depending on the booking rate and cancellation policy selected at the time of booking.
Please check your booking confirmation for the applicable terms and conditions. For assistance with changing or cancelling your reservation, contact us via WhatsApp: +66 93 864 8086 or use the contact form below.
03 What payment methods are accepted?
At Le Panpurie Koh Lanta Resort, we currently accept:
- Cash payment at the property
- Visa & Mastercard — a 5% additional charge applies to cover bank/processing fees
- Pay Online in Advance — coming soon and currently in progress
For any payment questions or assistance, please contact us via WhatsApp: +66 93 864 8086 or use the contact form below.
04 What time is check-in and check-out?
At Le Panpurie Koh Lanta Resort, our standard times are:
- Check-In: 2:00 PM – 8:00 PM
- Check-Out: 7:00 AM – 11:30 AM
Early Check-In: Early check-in is subject to availability. During high season, we generally cannot guarantee early check-in, while during low season, we may be able to accommodate it when rooms are available.
If your room is not ready, you are welcome to leave your luggage safely in our luggage storage room while you wait.
We always do our best to make your arrival comfortable and your stay enjoyable.
05 Is my payment information secure?
Yes. At Le Panpurie Koh Lanta Resort, we take your payment security and privacy seriously.
For your peace of mind, we recommend choosing Pay at the Property whenever possible. For online payments, we use a trusted third-party payment gateway provided by an established payment service company to help protect your payment information.
We never recommend sending your full card details through WhatsApp, email, or the contact form.
If you have any questions about payment, please contact our support team via WhatsApp: +66 93 864 8086.